Shipping policy
Order Processing & Production Times
In-stock orders are processed within 2–4 business days after order confirmation, excluding weekends and public holidays.
Custom orders usually require 1–3 weeks for production and are scheduled in the order they are placed. Additional time may be needed during busy periods or when special materials need to be sourced. We will confirm the estimated timeframe with you.
The estimated shipping times below begin after dispatch and do not include order processing or custom production time.
Worldwide Shipping
UU Studio ships to selected countries worldwide. Shipping times may vary depending on destination, customs procedures, weather conditions, holidays, and carrier operations.
The estimated delivery times below do not include order processing time. Delivery times are estimates and are not guaranteed.
United States 🇺🇸
The rates below apply to destinations available under “United States” at checkout, including Alaska, Hawaii, and Puerto Rico.
Estimated delivery: 8–25 business days
| Order Value | Shipping Cost |
|---|---|
| $0–$49.99 | $14.90 |
| $50–$99.99 | $9.90 |
| $100+ | Free Shipping |
Japan 🇯🇵
Estimated delivery: 7–15 business days
| Order Value | Shipping Cost |
|---|---|
| $0–$39.99 | $7.90 |
| $40–$79.99 | $5.90 |
| $80+ | Free Shipping |
South Korea 🇰🇷
Estimated delivery: 7–15 business days
| Order Value | Shipping Cost |
|---|---|
| $0–$39.99 | $8.90 |
| $40–$79.99 | $6.90 |
| $80+ | Free Shipping |
Canada 🇨🇦
Estimated delivery: 8–25 business days
| Order Value | Shipping Cost |
|---|---|
| $0–$49.99 | $14.90 |
| $50–$99.99 | $9.90 |
| $100+ | Free Shipping |
Australia 🇦🇺
Estimated delivery: 8–25 business days
| Order Value | Shipping Cost |
|---|---|
| $0–$49.99 | $14.90 |
| $50–$99.99 | $9.90 |
| $100+ | Free Shipping |
United Kingdom 🇬🇧
Estimated delivery: 8–25 business days
| Order Value | Shipping Cost |
|---|---|
| $0–$49.99 | $16.90 |
| $50–$99.99 | $11.90 |
| $100+ | Free Shipping |
New Zealand 🇳🇿
Estimated delivery: 8–25 business days
| Order Value | Shipping Cost |
|---|---|
| $0–$49.99 | $16.90 |
| $50–$99.99 | $11.90 |
| $100+ | Free Shipping |
Europe 🇪🇺
Includes Germany, France, Italy, Spain, Netherlands, Belgium, Austria, Switzerland, Sweden, Denmark, Finland, Norway, and Ireland.
Estimated delivery: 10–25 business days
| Order Value | Shipping Cost |
|---|---|
| $0–$49.99 | $16.90 |
| $50–$99.99 | $11.90 |
| $100+ | Free Shipping |
Singapore 🇸🇬
Estimated delivery: 10–20 business days
| Order Value | Shipping Cost |
|---|---|
| $0–$49.99 | $11.90 |
| $50–$99.99 | $7.90 |
| $100+ | Free Shipping |
Southeast Asia 🌏
Includes Malaysia, Thailand, Vietnam, and the Philippines.
Estimated delivery: 10–25 business days
| Order Value | Shipping Cost |
|---|---|
| $0–$39.99 | $11.90 |
| $40–$79.99 | $7.90 |
| $80+ | Free Shipping |
Indonesia 🇮🇩
Orders to Indonesia are shipped through a dedicated logistics service at the rates listed below. Customs inspection periods may begin without notice and can last for an uncertain length of time. Delivery may take longer than the estimated range below during these periods.
Estimated delivery: 15–35 business days, excluding order processing time.
| Order Value | Shipping Cost |
|---|---|
| $0–$49.99 | $9.99 |
| $50–$99.99 | $6.99 |
| $100+ | Free Shipping |
Other Regions 🌎
The rates below apply to eligible addresses in Hong Kong SAR and Macao SAR.
Please enter your shipping address at checkout to view available shipping options. If no shipping option is available, please contact us at hello@uubeadstudio.com before placing your order.
Estimated delivery: 15–35 business days, excluding order processing time.
| Order Value | Shipping Cost |
|---|---|
| $0–$49.99 | $14.99 |
| $50–$99.99 | $9.99 |
| $100+ | Free Shipping |
Delivery Availability
Shipping is currently unavailable to Saudi Arabia, the United Arab Emirates, Mexico, Chile, Iceland, and the United States Minor Outlying Islands (UM). Alaska, Hawaii, and Puerto Rico remain within our United States shipping zone.
We ship only to supported destinations and addresses. Some postal codes, remote locations, military addresses, and P.O. boxes may be outside the available carrier service area. Service may also be suspended because of armed conflict, civil unrest, customs restrictions, or carrier disruption.
Carrier limits on parcel value, quantity, and product type may also apply. Please contact us before ordering if you are unsure whether your order or address can be served. If we cannot arrange a suitable shipping service for an unshipped order, we will contact you and refund the unshipped order if delivery cannot be arranged. We will obtain your agreement before charging any additional amount.
Customs Duties & Import Taxes
Import duties, import taxes, and customs handling charges depend on the destination, the goods, and the shipping service used. Free shipping refers to the shipping charge and does not, by itself, mean that all taxes or import charges are included.
For services with prepaid import charges, the applicable prepaid charges are handled through UU Studio or our logistics provider. Any duties or taxes collected by UU Studio will be identified at checkout or confirmed with you before dispatch. If a carrier asks you to pay a charge that has already been prepaid, please contact us before paying so we can help check it.
Where import charges have not been prepaid or collected, the recipient may be required to pay applicable charges to customs or the carrier, subject to local law. This policy does not transfer any tax or other legal obligation that UU Studio is required to fulfil to the customer.
Recipients may need to provide accurate customs information, such as a personal customs clearance code or tax identification number. For South Korea, please ensure that the recipient's personal customs clearance code, full name, and telephone number match the registered details.
Shipping Delays
While we do our best to ensure timely delivery, delays may occur due to customs inspections, weather conditions, holidays, airline restrictions, or carrier operations.
Delivery times are estimates and may be extended due to circumstances beyond our control.
Order Tracking
Tracking information will be provided once your order has been shipped.
Contact Us
If you have any questions about shipping, please contact us at hello@uubeadstudio.com.